Updated on March 31st 2025

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1. Information We Collect​

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We collect the following types of personal information:

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• Contact Information: This may include your name, email address, phone number, and physical address when you subscribe to our newsletter, register for events, or contact us directly.

• Payment Information: If you make a donation or purchase, we may collect billing information and payment details (though we use third-party services like PayPal to process payments securely).

• Event Registration and Participation Details: Information you provide when registering for events, attending support groups, or requesting resources.

• Anonymous Usage Data: We collect information about how you interact with our website, such as IP addresses, browser type, pages visited, and time spent on the site, using cookies and analytics tools. This helps us improve the website experience.

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2. How We Use Your Information

 

We use your information to:

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• Provide Services: To respond to your inquiries, process event registrations, provide resources, and support recovery efforts in the community.

• Communicate: To send newsletters, event updates, and other information about APS-CRH initiatives and activities. You can opt out of receiving these communications at any time.

• Improve Our Website and Services: By analyzing usage patterns to improve our website, resources, and outreach programs.

• Process Donations and Payments: For processing contributions and event registration fees securely through third-party payment processors.

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3. How We Protect Your Information

 

We take reasonable steps to protect the personal information you share with us. Our website uses encryption (SSL/TLS) to ensure the security of sensitive data during transmission. We also implement administrative, physical, and technical safeguards to protect your information.

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4. Sharing Your Information

 

We do not sell, rent, or lease your personal information to third parties. We may share your information in the following circumstances:

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• With Service Providers: Third-party service providers who assist with processing donations, event registration, or email communications, but only to the extent necessary for them to perform their services.

• As Required by Law: We may disclose information to comply with legal obligations, such as responding to subpoenas, court orders, or legal investigations.

• With Community Partners: We may share your information with trusted community organizations and partners for the purpose of facilitating disaster recovery services. You will always be informed before this happens.

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5. Cookies and Tracking Technologies​

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We use cookies and other tracking technologies to enhance your experience on our website. Cookies allow us to recognize you when you return to the site and improve your browsing experience. You can control cookie settings through your browser, though some site features may not function properly if cookies are disabled.

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6. Your Rights and Choices

 

You have the right to:

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• Access Your Information: You can request a copy of the personal information we hold about you.

• Update or Correct Your Information: If your personal information is incorrect or needs updating, you can contact us to make changes.

• Opt-Out of Communications: You can opt out of receiving emails or other communications from us by following the unsubscribe instructions in our emails or contacting us directly.

• Delete Your Information: You may request that we delete your personal information, subject to applicable legal obligations.

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7. Links to Third-Party Websites

 

Our website may contain links to third-party websites for resources, events, or partners. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any website you visit.

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8. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we update the policy, we will revise the "Effective Date" at the top of the page. Please review this policy periodically to stay informed about how we are protecting your personal information.

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Contact The Hub

 

Want to invite The Hub to your neighborhood event or become a Sub Hub? We’re here to support the Foothill Communities with workshops, outreach, and resources that empower residents, renters, homeowners, and small businesses. Have questions about APSCRH.org or want to get involved? Let’s connect and rise together!

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Contact: Brooke Teal Robbins
Consumer Advocate & Event Organizer
(Non-Attorney Spokesperson)
Phone/Text: (805) 698-6386
Email: brooketrobbins@yahoo.com